If you feel that you need urgent dental treatment during the working week, contact the dental practice as soon as possible and we will arrange for you to be seen in one of our emergency slots. These slots are filled on a first come first served basis so please contact the surgery as early as possible.
If you have a problem out of hours, please still call the surgery and there will be a message on the answerphone of how you can receive emergency treatment. The out of hours emergency service operates Monday-Friday after 6pm and all day on weekends and bank holidays.
All our Denplan patients have this service covered under their Denplan Supplementary insurance. For Private patients there will be a call out charge of £150.00 and any treatment charged on top of this.
For Denplan patients who are away from home. Please contact the Denplan Emergency line on 0800 844999 if within the UK or +44(0)1962 844999 if abroad. Denplan will then help to find you a suitable dentist within the local area to help you.
You may require urgent treatment if you have:
- A toothache or swelling
- Trauma to the face, mouth or teeth following an accident or injury
- A permanent tooth knocked out
- Bleeding following an extraction that does not stop or a dry socket
- A broken tooth or lost filling
In each case you are best to first contact the surgery, if you phone during surgery hours, we will endeavour to see you as quickly as possible, normally within 24 hours.
If you have a problem outside of surgery hours, leave a message for the emergency dentist and they will get back to you as soon as possible. This may not necessarily be Mrs Robinson as local dentists take turns to cover the emergency rota. They may be able to offer advice over the phone or will arrange to see you for treatment at their practice.